Thus, it affects whether you receive it in your junk folder or inbox, not how your emails are received by someone else. It’s the same thing as specifying an email as "not junk". " Whitelisting" conceptually refers to the process of whether you specify something as spam or not in your own email system. This a less common cause, but does happen from time to time. Specific IPs (web addresses) can get flagged as sources of spam (blacklisted by service providers). The only thing you can do, is to tell the recipient to check their junk folder and mark your emails as " not junk". In general, it’s the recipients email system that decides to mark something as spam or not. Your customer, the recipient of your emails, must do that. There is nothing you can do to mark your emails as safe for your customer. Bear in mind that every email system will have a different method to mark emails as "safe". This remedy assumes your customer knows how to do this.
If you discover that your emails going to a customer are being marked as spam, simply ask them to add you to their " safe senders list", this is also sometimes called " whitelisting". Where you did not have a problem with this yesterday, today you might. Spammers are getting smarter and using techniques to override spam filters. Why is this and what can you do about it?įirst, it’s important to understand that spam is on the rise. You’ve been working with and emailing back and forth with this client for years. Eventually it turns out that your emails are going into their junk folder. You’ve sent your client the quote and design they asked for, but they complain they have not received it.
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